Questions about shipping? Contact us at firstname.lastname@example.org
We always make the effort to find the most affordable prices for shipping for all of our customers. We generally will ship products via USPS unless a customer chooses a different carrier like FedEx or UPS.
How long will it take for me to get my product shipped?
Any orders we receive are shipped by the end of the working day at 5 PM. Any orders placed after 5 PM we will send out for shipping the following day Monday through Saturday. Most shipping carriers are closed on Sundays so any order placed on a Sunday will be shipped on Monday. We generally will ship products via USPS unless a customer chooses a different carrier like FedEx or UPS. We always ensure our packages are properly wrapped to ensure you will receive your products the way we sent them out.
Also keep in mind that some of our products always need to be stored in a dry cool environment. In the event products like salves, creams, or soaps have been exposed to excessive heat they may begin to melt, but this does not been the product is damaged. In the event you know a product has been exposed to heat for a long period of time be sure to give it time to settle and re solidify before using. If you need to speed up the process, these items can be placed in a refrigerator for 10-15 minutes to help re solidify.